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Privacy Policy

A legal disclaimer

Website Privacy Policy — Version 1.0

 

📘 Contents

  1. Who I Am

  2. Legal Context

  3. My Commitment to You

  4. How Data Is Collected

  5. What Information I Hold

  6. How I Use Your Data

  7. Cookies: Small, but Mighty

  8. Your Rights

  9. How I Keep Things Secure

  10. Sharing Information

  11. International Data Handling

  12. External Sites

  13. Children & Young People

  14. Updates

  15. Getting In Touch
     

 

 

💼 1. Who I Am

Natalie Wintle Therapy is an independent, private counselling practice committed to authenticity, safety, and accessibility. I’m a sole practitioner registered with the British Association for Counselling and Psychotherapy (BACP) and based in the UK. You can contact me directly via the form on my website or by email.

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I am registered with the Information Commissioner's Office, my Data Protection registration number is - ZB948280.

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My BACP registration number is 407049.

 

⚖️ 2. Legal Context

As a registered data controller and processor, I follow UK GDPR and the Data Protection Act 2018. This policy exists to explain when, how, and why I collect and use your data—and your rights around that.

 

🫱 3. My Commitment to You

  • To be transparent about how your data is collected and used

  • To offer clear, accessible information

  • To hold your data safely, for only as long as necessary

  • To uphold your rights without jargon or judgment

This policy is designed to feel understandable—not intimidating.

 

🌐 4. How Data Is Collected

I collect data when:

  • You submit a form via my website

  • You email, call, or message me directly

  • You agree to use cookies (see Section 7)

 

📋 5. What Information I Hold

I may collect and store:

  • Your name

  • Contact details (email, phone, location)

  • Brief notes from messages you send

  • Analytics data from your visit (e.g. how long you stayed, which pages you looked at)

💡 Please avoid including sensitive information (like health or diagnosis details) in website messages.

 

💡 6. How I Use Your Data

  • To respond to your contact or enquiry

  • To understand how people are engaging with the website

  • To improve accessibility and clarity of the site

All data is used with care and purpose. I never sell or exploit it.

 

🍪 7. Cookies: Small, but Mighty

Cookies help my website run smoothly and provide anonymous usage data. You can:

  • Accept or reject cookies on your first visit

  • Adjust settings in your browser at any time

Rejecting cookies may slightly affect how the website functions.

 

🧍 8. Your Rights

You have the right to:

  • Be informed

  • Access your data

  • Ask for corrections

  • Request deletion ("right to be forgotten")

  • Withdraw consent at any time

Just get in touch and I’ll support you through that process.

 

🔐 9. How I Keep Things Secure

  • SSL encryption on my website

  • Secure email and device protocols

  • Access to personal data limited to me only

  • Regular reviews to maintain good practice

 

🔄 10. Sharing Information

I will not share your personal data with third parties unless:

  • You’ve given clear consent

  • It’s legally required for safeguarding or legal reasons

  • A trusted tech provider (like web hosting) needs access to maintain the site securely

All partners are bound by confidentiality and UK GDPR standards.

 

🌍 11. International Data

Some website services (like analytics tools) may use servers based outside the UK. I ensure these are compliant with international data protection agreements.

 

🔗 12. External Links

If I link to another site (e.g. BACP, resources, or booking platforms), their privacy policies apply. I recommend checking them if you want to understand how they handle your data.

 

🧒 13. Children & Young People

If you're under 18, I’ll always discuss data handling clearly with you—and where needed, include a trusted adult or caregiver in the conversation. Consent and capacity are key to keeping you safe.

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🔄 14. Updates

This policy may be updated as the practice grows or regulations evolve. Changes will be reflected on the website clearly and accessibly.

 

📫 15. Getting In Touch

If you have questions, want to review your data, or need to raise a concern, please reach me via:

Email: nataliewintletherapy@outlook.com

Website contact form: www.nataliewintletherapy.com

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